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Privacy Policy

Landhaus Gritschacher
Ulla Buschta
St. Peter in Holz 7, A-9811 Lendorf, Austria
Phone: +43 664 75016292
Email: landhausgritschacher@gmail.com
Website: www.landhaus-gritschacher.com

Legal basis: General Data Protection Regulation (GDPR – EU 2016/679) and the Austrian Telecommunications Act (TKG 2003).
Version: April 2026.

1. Controller

The company named above is responsible for the processing of personal data.

2. Purpose and legal basis of processing

We process personal data to provide this website, to communicate with guests, to handle bookings, to fulfil legal obligations and to organise our accommodation business.

Processing is carried out in particular on the basis of Art. 6 para. 1 lit. b GDPR (contract and pre-contractual measures), Art. 6 para. 1 lit. c GDPR (legal obligation) and Art. 6 para. 1 lit. f GDPR (legitimate interest in secure and economical operation).

3. Hosting & security

This website is hosted by IONOS SE. As part of the hosting service, technically necessary data is processed, such as IP address, time of access, browser information and system information.

Where required, a data processing agreement pursuant to Art. 28 GDPR exists with the hosting provider.

Data transmission is encrypted using SSL/TLS.

4. Server log files

When this website is visited, information is automatically collected and stored in so-called server log files. This includes, in particular, IP address, date and time of access, pages accessed, browser type and operating system.

Processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR. Log files are usually deleted automatically after a short period of time.

5. Contacting us

If you contact us by email, contact form or by other means, the information you provide will be processed in order to handle your enquiry.

Depending on the booking channel, communication may also take place via our booking and communication systems, such as Smoobu.

6. Bookings, booking systems and booking portals

When bookings or booking enquiries are made, we process in particular basic data, contact data and stay-related data, such as name, contact details, period of stay and number of persons.

Smoobu (channel manager, guest folder, guest communication):
We use services provided by Smoobu GmbH to manage bookings, communicate with guests and send booking-related information. Smoobu processes personal data on our behalf; a data processing agreement pursuant to Art. 28 GDPR exists or will be concluded.

Feratel (online booking and enquiry function):
We use services provided by Feratel for the booking button and online booking function. The data required for the booking or enquiry is transmitted to Feratel. The respective privacy information provided by Feratel applies.

External booking portals:
If you book through external booking portals, data processing is carried out by the respective provider as an independent controller. This applies in particular to:

  • Booking.com
  • Airbnb

Bookings or enquiries may also be made via other online booking platforms, digital assistance systems or future technical booking solutions, such as AI-supported systems. In these cases, the privacy information of the respective provider applies.

7. Blog & comments, where enabled

If a blog is operated on this website and the comment function is enabled, visitors may voluntarily leave comments on posts.

In this case, we process the data entered in the comment form, such as name, email address and comment content, as well as technically required data such as IP address and browser information, in order to ensure security and prevent misuse.

Processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR.

8. Social media & external platforms

We maintain online presences on social networks and platforms, such as Facebook, Instagram and YouTube, in order to provide information about our services and communicate with interested parties.

When our social media pages are accessed, the privacy policies of the respective platform operators apply. We do not have full influence over data processing by these providers.

On our website, social media profiles are generally embedded only as external links. Data is transmitted to the respective platforms only when you actively click on such a link.

9. Cookies

This website uses technically necessary cookies. Where cookies or comparable technologies are used beyond this, this is done only on the basis of your consent.

If a cookie or consent banner is used, you can adjust or withdraw your selection there at any time.

10. Your rights

You have the right of access, rectification, erasure, restriction of processing, data portability and objection to the processing of your personal data.

Complaints may be lodged with the Austrian Data Protection Authority.

11. Digital accessibility

We make every effort to make this website as accessible as possible and to improve it continuously. We are happy to receive comments or suggestions for improvement regarding digital accessibility by email.

12. Changes to this Privacy Policy

We reserve the right to amend this Privacy Policy where necessary in order to adapt it to legal, technical or organisational changes.

Version: April 2026 · Landhaus Gritschacher

Q-Siegel Kärnten - Ausgezeichneter Betrieb
Kärnten – Millstätter See – Bad Kleinkirchheim – Nockberge Tourismusregion
Gastfreunde / Apartment / Bed & Breakfast

Landhaus Gritschacher

Prop. Ulla Buschta
St. Peter in Holz 79811 Lendorf · Kärnten

Tel. +43 664 75016292
landhausgritschacher@gmail.com

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